FiveMarketplace (the "Site") is operated by FiveMarketplace ("we", "us", "our"). This Privacy Policy explains what personal information we collect when you visit the Site or buy from us, how we use it, and the choices you have. By using the Site, you agree to this Policy. Send any questions via the contact form.
Information you give us: • email address • order details, such as Products bought, price and date • anything you send us in support requests or messages Information collected automatically: • actions taken on the Site Payment card details are collected and processed directly by our payment processors. We do not see or store your card information.
We use your information to: • process orders and deliver Products • manage your account and Product licences • answer support requests and messages • send order receipts and important service notices • prevent fraud, payment abuse and unauthorised sharing of Products, including by linking each delivered copy to its purchase • keep the Site secure and working, and improve it • meet our legal obligations
We do not share or sell any of your personal information. Our service and payment providers may only use your information to provide their services to us.
We keep personal information only as long as needed for the purposes in this Policy. Order and transaction records are kept for as long as tax and accounting laws require. We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Depending on where you live, you may have the right to: • access the personal information we hold about you • correct inaccurate information • ask us to delete your information • object to or restrict certain uses of it • receive a copy of it in a portable format • withdraw consent where we rely on it To make a request, contact us. We may need to verify your identity, and some records must be kept for legal reasons.
The Site is not directed at children under 18, or the minimum age in your country, and we do not knowingly collect their information. If you believe a child has given us personal information, contact us and we will delete it. Our service providers may store and process information in other countries. Where required, we use appropriate safeguards for these transfers. We may update this Policy by posting a new version on the Site with a new date. Send any questions or requests via our contact form.